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Remediation

Step-by-step recovery guides and reporting paths for when things go wrong.

If you believe you've been a victim of a scam, time is critical. These guides provide clear, step-by-step instructions to help you respond effectively and secure your information. Start with the guide that best matches your situation.

In this section:

I clicked a bad link: what to do in the first 10 minutes

Immediate actions to take to isolate your device and protect your accounts after clicking on a malicious link.

I sent money: what to do in the first hour

Urgent steps to try and reverse transactions and report the fraud to financial institutions.

Identity theft plan: freeze, alerts, recovery

A comprehensive guide to locking down your credit and starting the identity recovery process.

Report it: FTC, IC3, state AG—where and how

Learn which agencies to report to and how to file a complete and effective report.

Evidence kit: screenshots, headers, wallet tx, caller IDs

How to properly collect and preserve digital evidence to support your fraud and theft reports.